[eBook] Your Guide to Creating Superior Commerce Experiences

Enhancing the customer journey with personalization, merchandising and compelling content

70% of consumers say it’s important for brands to provide them with personalized experiences, and 72% say they are more likely to purchase from a brand if it consistently provides them with a personalized experience.

Consumers today are seasoned online shoppers. Not only do they expect a seamless customer journey—from discovery through to final checkout, but they also want their shopping experiences to be personalized and authentic.

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TRUSTED BY 2,600+ RETAIL BRANDS ACROSS THE WORLD.

We’re entering the era of highly personalized online commerce experiences

In this guide, you will learn:

The typical roadblocks to creating superior commerce experiences
Elements every brand needs to create better experiences for customers
Step-by-step how to’s featuring real life examples from brands that implemented better strategies and saw big results

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“Using Nosto, we are able to adapt our product recommendations to every individual behavior and sync with our custom audience segments to create truly unique experiences. The customers who interacted with Nosto’s recommendations had a conversion rate 3.5x and an average visit value 3.8x those who didn’t, and our average order value increased by 10%.”

Matthieu Galtié, Head of Digital, Volcom Europe

“It was great to have a dedicated team that was accessible to us as we navigated the Nosto implementation. We’re a very lean team, so whoever we partner with, must have excellent customer service when we need the support. Nosto has become an extension to our team.”

Berly Isaak, Senior Director Global Marketing, LeSportsac

“Nosto’s A/B Testing and Optimization allowed our team to quickly test different personalization strategies and learn valuable insights. We saw an 18% uplift in conversion within weeks on a single test — it was incredibly easy to set up and deploy. The tool automatically switched over the majority of the traffic to the winning variation freeing us from having to constantly monitor test results.”

Emily Andrews, VP of Ecommerce, Cynthia Rowley

“Nosto’s personalized product recommendations give us the ability to deliver highly relevant recommendations with a much larger variety of merchandising goals than native recommendations. The flexibility of the tool gives us a lot of added value, and their easy integration into Commerce Cloud made it so that the entire process was quick and painless.”

TRUSTED BY 2,600+ RETAIL BRANDS ACROSS THE WORLD.

We’re entering the era of highly personalized online commerce experiences

Matthieu Galtié, Head of Digital, Volcom Europe

Berly Isaak, Senior Director Global Marketing, LeSportsac

Emily Andrews, VP of Ecommerce, Cynthia Rowley

Bianca Mercer, Ecommerce and Customer Services Director, Smythson